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About us

Get To Know Us...

We are cop uk!


As a UK based manufacturer and distributor of CCTV products, we have over 24 years of trading experience and offer a great deal more than other CCTV companies.

We have value engineered every process in our company, from pre to post-sales support; to reinvesting in our infrastructure to benefit our customers.

1000’s of Products


We design and specify all our products for manufacture using customer feedback to ensure our products are optimal for the UK market.

We have long term key suppliers and, where possible, sell UK sourced products, such as hard drives, monitors and towers.

COP COMMITMENT

Every product sold by us is covered by the COP Commitment. Unquestionably the best service and support package available to installers.

PROVISION ISR


COP UK are the exclusive importers and distributors of Provision-ISR in the UK & Ireland.


Provision-ISR products offer a range of high-quality products as well as some advantages.

• Exclusive to COP UK.

• Israeli designed with Israeli software.

• Complete range of IP and HD cameras and recorders that share the same OS.

• NOT available online at shops including Amazon and Ebay.

• Unique housing style

15000 sq ft Warehouse & Trade counter


Our efficient warehouse holds £4 million stock and is run with complete stock rotation. Our dedicated warehouse team build and test all products before shipping to keep out-of-box failures amongst the lowest in the industry. We barcode every item in our warehouse to ensure the correct products are picked, packed and shipped for every order.

Open from 09:00 - 17:00, Monday to Friday, our trade counter has working demonstration products and staff are available to offer advice and information. We also stock a comprehensive selection of tools and installation equipment for installer convenience.

Complete Technical Support


The technical support team focusses on helping installers complete their installations as efficiently as possible. We support all customers and all COP products. With calls logged and customers called back typically within 10 minutes.

We support all products we have sold. All returns are assessed and where appropriate fixed free of charge. We also offer remote DVR network set up for free.

Caring about our environment

At COP, we've taken important steps to reduce our environmental impact & promote environmental good practice and are determined to make a difference through our daily actions. 

All of our packaging uses 100% recycled cardboard with a minimum of plastic based padding. We also recycle all unused cardboard and all COP products are WEEE and RoHS compliant.

ISO 9001 Certified


As an ISO 9001 approved firm, we take the manner in which we conduct business seriously. 

For our customers this means that there are procedures in place that ensure you are dealt with consistently and fairly and that the level of service & products that we supply are continuously reaching the highest possible standard.

Why it matters


We understand what installers want because we work so closely with them and deliver it as cost-effectively and efficiently as possible.

Our approach is simple. We identify any potential problems and take pre-emptive measures to address them ensuring outstanding product quality and reliability and focus on installers’ needs. Quite simply we are more than just a distributor.

Partners


At COP we pride ourselves on building partnerships with companies who share our commitment to providing first class customer service.

As well as being an official Provision ISR distribution partner & a supplier of Dahua we work with many well known names in the industry including Seagate, B-Tech, WEC and Immix.